Solutions overview
Key Survey provides a variety of solutions to all your survey needs. You can run different types of surveys, with reliable results and in a cost-effective way, to find the information you need - from your customers, employees and anyone else who can provide useful feedback.
To help you get started, we provide a wide range of survey templates for each type. You can add any listed survey sample to your free trial account simply by clicking it. We can also change the design of any sample so that it fits your needs exactly. Just let us know.
If you need to know more about any type of survey solution, call us on
Customer Satisfaction Surveys
Companies want to know what their customers think and so this type of survey is the most common use of online survey software.
Running a customer satisfaction survey lets you find out if your customers are happy with the products and services your company provides. If not, you can do something about it and so retain customers who may otherwise go elsewhere.
Employee Surveys
Companies of all sizes run surveys to find out their employees' opinions. By involving employees in this way - asking what they think about working conditions and all aspects of the company's operation - you make them feel their opinion is valued. This creates a better working environment and improves employee morale because they feel part of a team.
You can distribute your surveys online so that employees can access and complete them at a convenient time. You can also allow respondent anonymity so that employees can answer frankly and openly, giving greater value to the survey.
Market Research Surveys
Market research is playing an increasingly important role in the success of companies of all types and sizes. Use market research surveys to find out whether a new product is likely to be successful, which way the market is moving and if your advertising is achieving the desired results.
Effective market research can result in successful product launches, better brand awareness and increased revenue and profitability.
If you don't have a research panel, we can provide one for your research. We have ongoing relationships with major panel suppliers and can meet your needs to ensure market research campaigns produce positive results. Let's talk to find out what we can do.
Education Surveys
You can run education surveys to get the views of students, teachers, parents and anyone else with a contribution to make. Find out if your courses are meeting requirements, get their views on the curriculum and obtain feedback about particular services and events.
As a teacher or administrator, you can use Key Survey at all levels of education to ensure you operate more effectively. This includes undertaking testing and all kinds of research.
You can distribute surveys online or can print and mail out survey forms in large quantities. Paper-based survey results can then be scanned into Key Survey and added to other responses or transferred to any school or college database.
Financial Surveys
Many bank customers now manage their accounts online, more so than in any other industry. As a result, they are accustomed to receiving information about new products and services when they log into their accounts.
Running online surveys with bank customers and credit union members is a natural progression. You can find out what customers think and can use the feedback to launch new products and services that meet their needs. As a result, you'll have a more satisfied and loyal customer base.
Healthcare Surveys
Hospitals and clinics increasingly offer specialized services and are under pressure to constantly improve the level of patient care. One way they can do this is to get patient feedback and to collect and analyze the patient medical history they have available.
A common problem is that much of this data remains paper-based. To avoid having to re-key the data, with all the problems of ensuring accuracy that this brings, you can scan the surveys and integrate their content with other Key Survey data. You can also transfer the data to any other databases within the system, thereby making full use of the information you already have.
Academic Sponsorship
At WorldAPP, we understand the value of education and its contribution to the community. That's why we run an academic sponsorship program that provides Key Survey free of charge for one year to educational establishments.
